Drying time typically takes 6-8 hours, depending on factors like humidity, air circulation, and carpet thickness. We use advanced equipment and techniques to minimize drying time. Walking on the carpet is okay after 4 hours, but we recommend waiting the full drying period for best results.

For most homes, we recommend professional cleaning every 12-18 months. However, homes with pets, children, or high foot traffic may need cleaning every 6-8 months. Regular professional cleaning extends carpet life and maintains a healthy indoor environment.

Yes, we use eco-friendly, non-toxic cleaning solutions that are safe for children, pets, and people with allergies. Our products are biodegradable and leave no harmful residues while still providing excellent cleaning results.

We can remove most types of stains including wine, coffee, pet stains, and more. However, some stains may be permanent if they've already set or if harsh chemicals were previously used. We'll assess each stain during our pre-inspection and inform you about what results you can expect.

Yes, we move most furniture items as part of our standard service. However, we ask that you remove small items, breakables, and electronics before we arrive. Very heavy or delicate pieces may need special arrangements.

Our pricing is based on square footage and the type of service needed. We provide free, detailed quotes after assessing your specific needs. Factors that affect pricing include the condition of the carpet, type of stains, and any additional services required. We're committed to transparent pricing with no hidden fees.